If you have just received an update, it can take a while to complete. So before you take any drastic steps, such as doing a Factory Reset on your Fitbit or force quit, you should check for updates. One of the most common reasons for experiencing problems with your Fitbit connection is because of updates. Once you have done so, the data in your online Fitbit account should sync with your device.ĭoes it mean you have lost your health and fitness data? No, it doesn’t. You now need to pair your Fitbit device once again with your phone. Select the appropriate function and confirm your decision.
You usually get an error message.Īlso, if your Fitbit device has not been able to connect with your phone for other reasons, it can happen. This can happen when you have switched your dedicated phone off for travel or engaged in safe flight mode. From time to time, settings can drop out or have problems connecting to Bluetooth. Your data is still available in your Fitbit online account. Resetting your Fitbit does mean you are going to lose any data. You must not be afraid to reset your Fitbit. Your Fitbit device should sync automatically when you select the function Sync Now.īut what if this fails? Don’t worry there are other things you can do. Hover over the Fitbit icon, and a right-click menu becomes visible. The function you are looking for is found in the system app on your account’s page.
#Fitbit connect not working Bluetooth#
Yes, you can manually resync the Bluetooth and pairing connection. However, if you have an iPhone or other iOS device, you may find you have to toggle it off and back on to get it to connect. Most smartphones work in the same way and will automatically re-initialize the pairing and Bluetooth connection. A good idea is to place your Fitbit next to your phone. If your Fitbit device is not visible, let your phone search for it. Next, go to Settings and find your Bluetooth function. When you find your two devices are not communicating via Bluetooth, the first thing to do is reset the connection. Not all troubleshooting steps work all of the time. On occasion, the technology works in weird and wonderful ways. Never expect technology to work perfectly. Why Won’t My Smartphone Connect with Fitbit? Once both devices have been connected to each other, you can now see the same data on your Fitbit as you can in the Fitbit app on your mobile device or phone. The connection allows for the “syncing” of data. However, once completed, your Fitbit device should now communicate with your phone or other mobile devices. The first time, the Bluetooth pairing process may take slightly longer. Connecting your device is straightforward to do.įrom your accounts page, simply tap the pair button. Once you have created your Fitbit account, you can connect your Fitbit device. The first thing you need to do is to set up a Fitbit account. When you get your Fitbit home, spend some time getting to know your Fitbit. Let’s look at the broader issue and find out why my Fitbit is not connecting to my Bluetooth. If you have a new Fitbit, it is important to ensure you have paired it with your Bluetooth. For some reason, the issue is more common with Fitbit Versa and Fitbit Charge series.
#Fitbit connect not working series#
Have a problem with your Fitbit and Bluetooth not communicating? Although it does happen, it is perhaps not the most common problem when it comes to the latest series of Fitbit offerings.įitbit not pairing with your Bluetooth does happen from time to time. As an Amazon affiliate, we earn from qualifying purchases. We are a participant in the Amazon LLC Associates Program and other affiliates programs.
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